Fulfillment
Most MIANSAI orders will ship within two (2) business days of processing, but due to the hand crafted nature of MIANSAI products, some orders can take up to seven (7) business days to fulfill.
Delivery
MIANSAI chooses to use UPS for all domestic and international shipments. All shipping costs are determined by UPS on a service and location basis.
For international shipments, including Canada, any customs or brokerage fees are to be paid by the customer. These fees are paid directly to the carriers and are not collected by MIANSAI.
Service options reflect the amount of time UPS guarantees delivery of a package after fulfillment by MIANSAI.
If for any reason you are unhappy with your purchase, MIANSAI will gladly exchange your purchase for another item in our store within 30 days of purchase provided the product is not damaged. Returns are for MIANSAI.com store credit only.
Returns and Exchanges on any orders outside the United States will be subject to shipping and duties.
